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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. Why didn't I get this week's lessons? (846 views, created 2008-12-01 19:44:42)

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Your Question

Created on 2008-12-01 19:44:42 with 846 views.

Q: Why didn't I get this week's lessons?

A: You have probably did not click on the confirmation link on the email automatically sent by the system after you signup on the previous weeks' lesson. You need to confirm the receipt of this email so that we may send you emails for the next lessons.

Kindly view and check the information I have listed below.

After signing up on the current weeks' course, 3 emails will be automatically sent to you.




(Email #1) A Thank You email, that contains your link and login details to lessons for the current week. The Email header will look similarly to this:


with the email content:







(Email #2) Your Usernames and Password,







(Email #3) Confirmation Email, this will inform us that you were able to receive your login accounts.




with this content: